Close Farm aims to process all requests for prescriptions within 48 hours.
We receive large numbers of requests on a daily basis. A request for urgent medication is not processed in the normal way and has to be actioned by a doctor – meaning there is less availability to a doctor for other patients. The risk of a medication prescribing error also increases when requests are dealt with outside of the normal routine.
Therefore unless your request falls within a certain narrow range of emergency drugs, your request will be processed in the usual time frame.
| Emergency Drugs | Non-Emergency Drugs |
| Patients with cancer requiring medicines at the end of life | Antidepressants/sleeping tablets/regular painkillers/nutritional supplements |
| Patients with heart failure | Skin creams for eczema/psoriasis/acne dry skin |
| Insulins | Tablets for high blood pressure/ cholesterol |
| Medicines for epilepsy | Oral medication for diabetes |
| Salbutamol/Ventolin | Asthma inhalers (excluding Salbutamol/ Ventolin) |
| Warfarin | Eye drops |
| Rivaroxaban / Apixaban | Routine oral contraceptives |
