Covid-19 Information


As you will be aware, the government have recommended offering booster vaccines to 40-50 year olds as well as those patients already eligible in cohorts 1-9.

Unfortunately the four practices in our primary care network feel that due to rising demand for appointments, and the increase in demand that we can usually expect during the winter months, we are unable to support any further extension of the booster programme.

We have therefore had to withdraw from offering this service.

We will continue to offer booster vaccines to patients in cohorts 1-9 (i.e. the over 50s and anyone eligible for a flu jab) and have clinics planned over the next four weekends based out of Cadbury Heath Health Centre. However after these clinics have finished we will be stopping.

Patients who are not in cohorts 1-9 can arrange a vaccine by calling 119 or going online (click here) . There are a number of local pharmacies who are offering the service as well as the mass vaccination centres at UWE and Bath Racecourse. You can also go to the Grabajab website (click here) and see what walk-in options are available in the area.

Over the course of the programme we have delivered 54,976 vaccines. Our staff have worked over and above their normal hours to stand up clinics on evenings and weekends and ensure our patients are double-jabbed. We have ensured we have offered boosters to our most vulnerable patients and have vaccinated all patients in care homes and who are housebound. This has been a phenomenal achievement and we are very proud to have been a part of the programme. We also want to thank our patients who have supported us while the programme has been ongoing.

July 2021

GP practice website statement  

Thank you for your continued patience during these challenging times.  

Many of the national Covid-19 restrictions will end on 19 July. However, Public Health England’s infection prevention control guidelines will remain in place across all healthcare settings, including GP surgeries and hospitals.  

This means that everyone accessing or visiting the practice must continue to wear a face covering and follow social distancing rules at all times.  

Covid rates are very high locally and the threat of the virus remains. We ask that everyone does their bit to help and minimise the spread of infection. 

These measures remain in place to protect our patients and our staff, so that the most vulnerable among us can continue to safely attend healthcare settings. 

If you have not had yet had your Covid vaccination, we would encourage you to book this now, either by visiting or speaking to reception. 

The practice is open and will continue to offer a range of telephone, video and face to face appointments.  

Staff are working extremely hard to ensure we continue to provide the very best care for our patients and everyone who needs us. We remain as busy as ever and ask that you ‘help us to help you’ by using the right service for your needs and — when contacting or visiting the practice — treating our colleagues with the kindness and respect that they deserve. 

June 2021

All patients over the age of 18 have now been invited to have a Covid vaccination via text message. We are working with our friends at Hanham Surgery to offer special clinics on the 12th, 19th & 26th June. After this time we will not be offering any further clinics at the surgery and patients who would like a vaccination will be asked to book through and attend a mass vaccination clinic elsewhere.

May 2021

All patients over the age of 40 have either been invited by the practice or received notification from the Government to book in for a Covid vaccination. We are now contacting patients under the age of 40 offering them a Pfizer vaccine at our next clinic on Saturday 12th June at Hanham Surgery, Whittucks Road, Hanham. Please contact the practice if you would like to book for a vaccine.

March 2021

On Saturday 20th March across the Primary Care Network of which we are a part, we vaccinated a total of 1,909 patients – it really was a super Saturday! This brings our total of patients vaccinated with a least one dose of a Covid vaccine to 3,518 or 48% of our practice population.

NHS England » NHS jabs 27 people a second on ‘super saturday’ for vaccine programme

Our work continues and we will be contacting those patients who had their first dose in late January to clinics in April to have their second doses.

March 2021

As at Monday 15th March a total of 3,091 or 43% of our practice population had received at least one dose of a Covid vaccination. Letters are being sent out to eligible patients offering them a vaccine at one of the national ‘hubs’ and we are undertaking further clinic on Saturday 20th March at North Common Village Hall. Eligible patients are being contacted by the practice by text or telephone.

For those patients who had a first dose of the Pfizer vaccine on 2nd January, second doses are being undertaken on Friday 19th and Saturday 20th at Kingswood Health Centre.

March 2021

Following the Government’s proposed loosening of the current restrictions, please find attached details of the dates and changes which will apply, subject to certain conditions being met. Click here for further information

March 2021

As at Monday 1st March a total of 2,501 or 35% of our practice population have received at least one dose of a Covid-19 vaccination. Our work continues and we will be setting up a further vaccine clinic on Saturday 6th March at North Common Village Hall. Invites to eligible patients will be sent out this week.

February 2021

As at Monday 15th February, 30% of our practice population had received at least one Covid-19 vaccination. We have completed cohorts 1-5 and are now undertaking clinics for those patients in group 6 (anyone in an at risk group aged 16-64 years including patients over 18 years with a learning difficulty). We continue to ask that you do not ring the surgery to enquire when your vaccination will be undertaken. By doing so you are preventing patients from telephoning us with an urgent medical need. We will be contacting eligible patients in age order over the next few weeks by text or telephone and will continue to follow the priority list set out by the JCVI. We are unable to deviate from this clinical guidance. Please be kind to our reception and admin staff. Our staff are working tirelessly to ensure that the most vulnerable patients receive their vaccination first. Thank you.

For information on the cohorts and when you may receive your vaccination, please click here

For information and to read the Covid-19 Vaccine Communication Handbook, please click here

February 2021

Vaccine clinics are being held at North Common Village Hall on Saturday 6th February from 8.30am – 1.30pm. Please could we politely ask that you do not contact the practice to enquire when you will be vaccinated. Eligible patients will be contacted by text message or telephone to book their appointments.

January 2021

We have now undertaken vaccinations on all of our care home residents for older adults, health and social care workers, our housebound patients, and our over 80 year olds. We are now moving into cohorts 3 and 4 (all those over 75 and then people over 70 and those who have shielded).

January 2021

Our first Oxford AstraZeneca vaccine clinics are being held on Tuesday 26th and Thursday 28th January at the surgery between 1pm – 4pm. Eligible patients will be contacted by text message of telephone to book their appointments.

January 2021

We are pleased to report that Close Farm Surgery has been approved as a satellite surgery for administering the Oxford AstraZeneca Covid-19 vaccine. Clinics are being planned at the surgery where smaller deliveries are made, with larger clinics to be held at North Common Village Hall.

We will continue to work with our Primary Care Network practices to hold vaccine clinics at Kingswood Health Centre, Alma Road, Kingswood and patients may be asked to travel there.

We are working to the strict JCVI cohort lists and will be contacting eligible patients by text or telephone to attend.

While a vaccination programme of this scale will take some time, we can assure you that everyone who needs the vaccine will be offered it. We ask that you don’t contact the practice directly – we will contact you when it is your turn to be vaccinated.

Staff are working tirelessly to ensure the necessary measures are in place for those most at risk to get their vaccine first. To do this, we are following a nationally set prioritisation order, from which we are unable to deviate.

To check when you will become eligible please click here

December 2020

Many of you will have heard the news that GP Practices are preparing to deliver the Covid-19 vaccine when it becomes available.

Close Farm Surgery are working with our Primary Care Network partner surgeries to deliver the vaccine to our patients as soon as possible. So that we can continue to provide care for patients we are looking at venues away from our practices where we can set up a vaccination centre within our local area.

We will be working on this programme very intensively over the coming weeks and will provide information via our website and via texts to patients as soon as we have it. The current guidance is that the government will write to patients to inform them of when they will become eligible for their vaccination as it will be released in phases. So please don’t contact the surgery prior to this to arrange an appointment.

As a result of the levels of planning required to support this and during the delivery of the vaccines some of our services may be affected by capacity so please bear with us during this time. We are doing our very best to continue to help our patients and your support is very much appreciated – thank you

We have been sent a leaflet from Public Health England regarding the new Covid-19 vaccine. Click here to read a copy.

September 2020

Please find attached a copy of our Covid-19 privacy notice which has been updated. Click here to read a copy.

August 2020

We have produced a recovery plan on how the practice aims to restart services which were put in place during the pandemic. This plan is subject to change at short notice should the situation change and will be kept under review and updated when appropriate. To read a copy of the plan please click here

June 2020

Due to the easing of lockdown restrictions we are making some changes to services. Please click on the following link for more information.

Patient communications 1st June 2020

March 2020

The guidance from the government, Public Health and NHS England has now changed.

Any patient presenting with a cough and/or temperature of 37.8 or over should self-isolate for 10 days. You should visit and use the online assessment service which will advise you of what to do next. You do not need a sick note for the first 7 days of any illness as you can self-certify. The government has confirmed that patients/employers will be able to access statutory sick pay from day 1 of absence. If your symptoms worsen, or persist after 7 days, call NHS 111 by telephone. NHS 111 are able to send sick notes by email to you or your employer on the provision of an email address.


In order to minimise the risk of transmission, we are moving to a telephone triage and same-day booking service. You will only be permitted to book appointments for that day. We cannot guarantee the stability of our workforce so can only offer you appointments with clinicians that are in that day. Telephone triage is being implemented to limit the spread. Many common health problems can be dealt with over the phone. However where a GP feels that you need to be physically examined they will make arrangements for you to attend surgery premises, or in certain circumstances a home visit. This is based on a clinical assessment that the clinician makes in the telephone call.

We are encouraging patients to sign up to the Electronic Prescribing Service – this allows us to send your prescriptions directly to your nominated pharmacy and negates the need for you to attend surgery premises to collect your prescriptions. If you do not have this in place, please contact Reception to give them the name of your nominated pharmacy and we can set this up immediately.

We are arranging clinics for blood tests and dressings in the mornings to limit the potential for patients to come into contact with each other. If you are due an appointment and are experiencing symptoms please cancel the appointment and let us know – our nursing team will contact you to discuss next steps.

If you have a pre-booked appointment with a clinician for anything else we will be contacting you to potentially change this to a telephone appointment.

Please do not attend the surgery if you do not have an appointment. All requests for appointments need to come through our Reception team on 0117 9322108 where you will be asked screening questions. Patients who do not comply with the screening questions will not be given an appointment.

Any changes to the guidance will be updated on the website and via our Facebook page – @Closefarmsurgery

Please help us to minimise the impact of this potentially deadly virus by only accessing services if you really need them. Thank you for your cooperation.