We offer both face to face and telephone appointments.

Our morning GP appointments start at 8.40am (on some mornings this could be 9am if the doctors are attending early morning clinical meetings) and go on until lunchtime.  In the afternoon, surgery start at 3pm and finishes at around 6pm.  We also offer some additional appointments during our extended hours surgeries which can vary each day of the week depending on who is covering the late night.

On a normal working day, our doctors can speak to up to 40 patients each  and undertake home visits each for our housebound patients in-between morning and afternoon calls (or sometimes even on their way home late at night).

Please see our staffing page to check what day your usual doctor works before contacting the practice.

We offer two types of telephone appointments in the first instance:-

  1. Pre-bookable

We have a small number of telephone appointments which can be booked up to 1 week in advance for anything routine where you are happy to plan ahead and wait to be spoken to.

2. Appointments on the day

Each day we offer what we call ‘appointment on the day slots’.  Our receptionists follow strict protocols set out by the doctors and you may be offered a more appropriate service such as a Nurse Practitioner, physiotherapist, pharmacist or referred to a local chemist for advice if appropriate.

On-call doctor

We also have an on-call or emergency doctor each day which is rotated throughout the GP team.  If your usual GP is on leave, at a clinical meeting or on their non-working day you may be offered an appointment with the on-call doctor for your emergency.

In order to make sure you are given the correct type of appointment our reception staff will ask you for the reason for the appointment.  The doctors have asked them to do this so the information is passed onto the doctor so they are better prepared for your appointment.

We hope that by explaining how our appointments system works patients can understand our process and use our services more effectively. This is following feedback from our patients.

Extended hours appointments 

GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact your practice.